Finding the right path to Automation

Communications service providers are continuing to face higher costs, tighter margins and fierce competition.

Join this webinar to learn how CSPs can improve processes across the business with a commonsense approach that follows a measured path to automation and avoids common pitfalls along the way. Attendees will also learn how Salesforce for Communications helps service providers automate processes from marketing to sales to fulfillment - and beyond - so that you can reduce costs while still providing exceptional service to your customers

Jennifer Clark, Principal Analyst – Cloud Infrastructure & Edge Computing

March 20, 2023

1 Hr View
Finding the right path to Automation

Date: Apr 19, 2023

Duration: 1 Hr

About the Author(s)

Jennifer Clark

Principal Analyst – Cloud Infrastructure & Edge Computing

Jennifer Pigg Clark is Principal Analyst with Heavy Reading covering Cloud Infrastructure and Edge Computing. Clark provides actionable insight into service provider evolution, examining the challenges and opportunities facing network operators as they move towards 5G and IoT with an increasingly virtualized and cloud native infrastructure. Clark examines the solutions and technology reshaping the telco data center, technologies such as Edge Computing, Open Source, OpenStack, container networking, Network Orchestration, Software Defined Networks (SDN), Network Functions Virtualization (NFV), and SD-WAN. Clark started her industry research career with the Yankee Group, which was acquired by 451 Research in 2013. She held the role of Sr. Vice President at Yankee Group. Prior to joining Yankee Group, Clark was Manager of Network Planning and Strategy for Wang Laboratories'corporate data network. She began her career at Wang with responsibility for the domestic and international roll-out of Wang's packet network, connecting more than 250 locations in 14 countries. Before joining Wang, she was a member of the IT research and development division of Commercial Union Insurance Companies. Clark is a highly regarded speaker at industry seminars and conferences and is frequently cited by the commercial and trade press. She has been a guest lecturer at the MIT Sloan School of Management and is a member of the IEEE. She holds a B.A. degree from Mount Holyoke College.

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like