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Smart Cities Require Smart Privacy

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piratejulie
piratejulie  
12/20/2013 1:59:52 PM
User Rank Urban Legend
Societal Values? Whose?
I was struck by this sentence: "The ongoing challenge will be to recall the societal values we hold to be imperative, such as the fundamental right to privacy, and ensure their continuation in the future architectures and business practices surrounding the provision, delivery, and use of municipal services."

Where "privacy" is concerned, do "imperative societal values" exist?  My sense is this is still an unknown globally.   

Nicole Ferraro
Nicole Ferraro  
12/18/2013 5:07:07 PM
User Rank Staff
Re: Video & privacy
Hi Ann: Thanks for that update -- that's really great. I would love to see this become the norm. I believe that the more people learn about this, the more pressure there will be for Privacy by Design to become standard practice. Thanks for spreading the word here.

Ann Cavoukian
Ann Cavoukian  
12/18/2013 3:16:00 PM
User Rank Blogger
Re: Video & privacy
No, not at all. In fact, the U.S. Federal Trade Commission recently called on companies to protect consumer privacy by implementing Privacy by Design as one of their three key recommendations. Privacy by Design has been embraced in all kinds of jurisdictions.  For a comprehensive overview, please see our paper: Operationalizing Privacy by Design: A Guide to Implementing Strong Privacy Practices.

Ann Cavoukian
Ann Cavoukian  
12/18/2013 3:15:08 PM
User Rank Blogger
Re: Video & privacy
My new paper's (Surveillance: Then and Now) purpose was to assist law enforcement, lawmakers, and the broader public in understanding and protecting our fundamental right to privacy with respect to surveillance by the state of our activities through the use of ever-growing new technologies. We have had tremendous feedback about it and hope to see lawmakers embracing the principles in the near future.

Our guidelines were published a few years ago and as a result, many cities in Ontario have incorporated them into their polices on CCTV.  We also presented these guidelines to the U.S. Department of Homeland Security and they were incorporated into their best practices report.

Nicole Ferraro
Nicole Ferraro  
12/17/2013 3:27:04 PM
User Rank Staff
Re: Video & privacy
Ann, thanks for an important piece, and for following up with further links. I love the example from San Diego, and I'm wondering if any other US cities have been receptive to the Privacy by Design idea and framework? It seems like this would have an easier time in European cities, where there seems to be more concern for data privacy. Are you finding that to be the case?

richheap
richheap  
12/17/2013 12:02:04 PM
User Rank Staff
Re: Video & privacy
Thanks for these links, Ann. This strikes a chord with me as people in London are reputedly the most CCTVed in the world. I haven't been able to go through the whole Privacy By Design report yet but the ten recommendations look sensible. Are there many cities that actually follow these principles? Or do they end up being trumped by terror laws?

Ann Cavoukian
Ann Cavoukian  
12/17/2013 11:00:53 AM
User Rank Blogger
Re: The ability to "opt-in"
I believe a combined approach is needed.  We certainly need government to look out for our interests and make recommendations, but as a regulator, I know it is a great challenge to see the many privacy issues which can arise, particularly in the private sector.  This is why I spend a significant amount of time speaking with private companies and discussing the long-term benefits of privacy protection and the need to be accountable to the consumer.  By committing to transparency and providing the user control of their own information, companies will create a long-term relationship based on trust or as I like to call it, a significant privacy payoff. Once organizations understand these enormous benefits which are a direct result of embedding privacy in from the beginning, they are more likely to integrate it into their future designs.  

Ann Cavoukian
Ann Cavoukian  
12/17/2013 11:00:14 AM
User Rank Blogger
Re: Video & privacy
Yes, absolutely. My office has done a lot work on video surveillance in public places, in particular with Toronto's public transit system (TTC), a number of municipalities and with various law enforcement agencies.  In fact, a few years ago, we produced a white paper discussing this work, Guidelines for the Use of Video Surveillance Cameras in Public Places.   Last year, we also published Surveillance, Then and Now: Securing Privacy in Public Spaces which outlines 10 privacy principles for public spaces as guidance for surveillance implementations.    It is our experience that a proactive Privacy by Design approach can ensure privacy, accountability, and transparency in surveillance systems. 

Additionally, we have done extensive work on privacy-protective biometrics in Ontario gaming facilities.  An excellent example of an opt-in program, the facial recognition scans only picks up "hits" of problem gamblers who have signed up for the program. You can read about the details of the program in my white paper, Privacy-Protective Facial Recognition: Biometric Encryption Proof of Concept.

Mary Jander
Mary Jander  
12/16/2013 2:48:01 PM
User Rank Staff
Particularity
Thank you for your blog, Ann. I'm struck by your point that the same sword of technology that can invade privacy can also be used to leverage it for the benefit of the user. That's a compelling argument for the use of remote services. At the same time, I'm still hesitant about using some services, since the forces of surveillance, both criminal and legal, loom so large these days.

It's a tough nut to crack. Until security and privacy are more widely guaranteed, it will no doubt be a struggle to get people to understand the concept of smart privacy. It's a good one, though.

Terry Sweeney
Terry Sweeney  
12/16/2013 11:53:21 AM
User Rank Blogger
Video & privacy
Interesting blog, Ann... I'm curious if the Privacy by Design framework embraces video and any associated data about who and where and when, especially since cities around the globe rely so much on video surveillance for so many different applications and requirements.

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