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City Websites: What's Good, What's Not

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mejiac
mejiac  
10/29/2013 10:16:14 AM
User Rank Village Voice
Re: Information first, graphics second
@PostSandy,

Thank you for your comment,

And you're right, reason why I strongly agree that having SMEs available really those help when trying to define the problem and the solution.

PostSandy
PostSandy  
10/29/2013 9:56:43 AM
User Rank Village Voice
Re: Information first, graphics second
@mejiac, exactly: "to determine what really is needed" is the true challenge. The effort to find the answer, even though is lower cost, it is often not taken advantage of. I find it an art to ask the right questions, and to listen for the answers. Sometimes the stakeholders express the answers in ways that aren't obvious. 

moomin-mashka
moomin-mashka  
10/28/2013 7:16:00 PM
User Rank City Slicker
Re: Information first, graphics second
@ Mary

It's not only your perception

Russia is working against itself not only in terms of tourism,but in terms of its own citizens. I don't live in Russia anymore and actually the most discussable question among many professionals in Russia " Should I stay or should I go". 

mejiac
mejiac  
10/28/2013 1:32:35 PM
User Rank Village Voice
Re: Information first, graphics second
@PostSandy,

Very true, which is why I strongly encourage to always have SMEs around to consult and determine what should the best available approach be.

I know and understand that many cities have very strict budget, but wasting time and effort in a solution that isn't the solution needed is even worse than simply spending the time to determine what really is needed.

Mary Jander
Mary Jander  
10/28/2013 9:56:14 AM
User Rank Staff
Re: Information first, graphics second
Yes, interesting about Moscow's tourist-unfriendly site, @moomin. Moscow seems to be very popular with tourists, despite its site, though. Russia seems to be working against itself in many ways these days, or is that just my perception?

hfreeman17
hfreeman17  
10/27/2013 10:16:01 PM
User Rank Urban Legend
Re: Good for NYC, but...
I might be preaching to the choir, but I think city sites would be well designed if the oversight were by the local municipal planning department. While some towns and cities have planning departments with a paucity of imagination, some (i'd argue NYC) have enough imagination and creativity that they could oversee the architecture, the look-and-feel, of a website in the way they do placemaking and streetscapes.

Would make visitors online or in real life feel welcome.

moomin-mashka
moomin-mashka  
10/25/2013 7:44:25 PM
User Rank City Slicker
Re: Information first, graphics second
I think a quality of a city web site depends also on how friendly is a city towards tourists. From my point of view, one of the unfriendliest cities is Moscow.There are not even latin names of the metro station.Only cyrrilic.Poor tourists. So I checked the official website, and it looks pretty messy to me( thoughit is translated into 5 language , which is good.)

Mary Jander
Mary Jander  
10/25/2013 1:20:20 PM
User Rank Staff
Re: Information first, graphics second
Perhaps part of being a great Website developer is knowing how to implement features efficiently and cheaply for the client.

PostSandy
PostSandy  
10/25/2013 12:24:44 PM
User Rank Village Voice
Re: Information first, graphics second
@mejiac, thank you for bringing budget into this topic. Everyone involved in Website development has to fight for and justify the cost of a task. Money is wasted on implementing a lot of rarely used features.  

Mary Jander
Mary Jander  
10/25/2013 12:19:06 PM
User Rank Staff
Re: Good for NYC, but...
True about the need for a bit of flair in the online presence of a city, @James. And given the level of over-the-top decoration in Vegas, I'm really surprised to see such a bottoned-down site. Then again, Las Vegas doesn't really need a website to enhance its brand, does it? If anything, the entire city rests so firmly on the bedrock of tourism that the city's other functions seem extraneous.

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